LOT Polish Airlines is upgrading its long-haul passenger experience with the introduction of Viasat in-flight Wi-Fi on its Boeing 787 Dreamliner fleet. The rollout began with the aircraft registered as SP-LSA, with plans to equip two additional planes by the end of April 2026. The airline operates a total of 15 Dreamliners (both 787-8 and 787-9 variants), suggesting a phased implementation over the coming months.
Connectivity Options and Pricing
The Wi-Fi service will be available through Viasat, offering connectivity speeds competitive within the industry. However, access will not be free for most passengers. LOT will offer two paid packages: a $7 “chat pass” for instant messaging, and a $29 “streaming pass” for full internet access without data restrictions. Complimentary Wi-Fi will be provided to business class passengers and select Miles & More elite members. The lack of a free basic tier, even for loyalty program members, is a notable omission compared to some competitors.
Why This Matters
The addition of in-flight Wi-Fi addresses a key passenger pain point, particularly on long-haul routes. Modern travelers increasingly expect connectivity as a standard amenity, and airlines that fail to provide it risk losing customers. LOT’s decision comes as other carriers are also adopting Wi-Fi solutions, some offering free or more affordable options.
The timing is significant because LOT is also planning a cabin overhaul for its 787 fleet, due to begin in the second half of 2026. The Wi-Fi rollout is proceeding independently of these cabin upgrades, allowing passengers to benefit from connectivity sooner.
Industry Context
LOT’s partnership with Viasat places it in a competitive landscape where other airlines are exploring or deploying alternative technologies, such as Starlink. While Viasat offers reliable service, Starlink is known for its higher speeds and, in some cases, complimentary access. This raises questions about LOT’s long-term connectivity strategy and whether it will consider other options in the future.
Izabela Leszczyńska, LOT’s Director of Product Development and Customer Experience Officer, stated that the partnership will “deliver fast, reliable in-flight Wi-Fi on the Dreamliner fleet.” She emphasized that LOT understands what today’s travelers expect.
Ultimately, this is a positive step for LOT Polish Airlines, but the paid model may limit its appeal compared to competitors offering free or cheaper Wi-Fi options. The airline is now equipped to meet the expectations of modern travelers, although the pricing structure may be a barrier for some.
